PT Sleek 2.0

REFUND POLICY: Shoes and sandals purchased with standard options can be returned for a full refund, minus shipping costs, only if they are in new condition and returned within 30 days of product delivery. Products showing wear and tear will not be accepted. No returns are accepted for custom sandals. Customers are responsible for all return postage.

FREE EXCHANGE POLICY: We are pleased to offer free exchanges on shoes or sandals purchased with standard options for any reason within 15 days of product delivery. All items must be in new condition. Products showing wear and tear will not be accepted. Our free exchange policy applies only to US orders. We allow a maximum of 2 free exchanges per customer/per order (exchanging 1-2 pairs from the same order at the same time counts as 1 exchange). No exchanges are accepted for custom sandals.

You must contact us at info@unshoesusa.com for a RAN prior to sending any items back for refund or exchange. A pre-paid shipping label will be provided for items that qualify under our free exchange policy. Returns and exchanges will not be accepted without proper authorization and any return shipping costs incurred in this case will be the responsibility of the customer.

*Please note: This refund/exchange policy does not apply to closeout shoes or sandals. Please see the product page for more information about returns on closeout sandals.

How much room should I leave between the sides of my feet and the edge of the template?
Our straps are attached to the sole approximately 1/8" or 3mm  in from the sides of the template so you will want to leave about 4mm of room around the sides, especially in the front toe area of the sole.

How much room should I leave between my toes and the edge of the template?
The final sole shape of your sandal will be the same as the template (although there may be some very slight variations). The amount of excess sole is ultimately up to your own personal preference. However, we recommend that your toes are comfortably positioned within the sole outline and that there is not more than an inch of space in front of your toes. Too much excess sole can cause the front of the sole to catch and cause tripping.

How close should my heel be to the back edge of the template?
The fixed heel strap of the PT Sleek will hold your foot in place on the sole. The exact placement depends on the shape/volume of your heel but a rule of thumb (heel?) is to keep around .5 inches (about 1.3 cm) from the back edge of the template. This is not an exact measurement. Just stand on the template with your heel slightly forward from the back line to make sure there is enough room at the toes. If you put your heel too far back then the sandals will push your foot forward and you will end up with your toes hanging over the front.

W5-W8/M6.5= 5.8-9.8oz/pair

W8.5/M7-W11/M10= 7.8-10.8oz/pair

W11.5/M10.5-M13= 9.3-12.3oz/pair