Sizing is based on tracings.
Stand flat on a clean sheet of paper. Hold a pencil or pen perpendicular with the tip slightly closer to the foot and trace your feet all the way around. PLACE A MARK BETWEEN YOUR FIRST TWO TOES where the toe strap will go. Also please place some kind of measurement for scale. (See our video tutorial)
Please do one of the following to send tracings:
1) Scan tracings and save as PDF, JPEG, or TIFF format. Send tracings to us at firstname.lastname@example.org
2) Send physical tracings to the following address:
620 West Industrial Road
Cedar City, UT 84721
If you have any special requests for fitting, such as growing room, please indicate your request when you send tracings.
Please be aware that Unshoes Minimal Footwear is not responsible for any sizing problems due to low quality or inaccurate tracings.
*Please be aware that children's orders often take a little longer to produce. The production time from order to shipment may take 3 to 4 weeks.
Anyone with feet measuring 8.5 inches (21.5 cm) or more will need to purchase adult sandals.
REFUND POLICY: Because our sandals are custom made, we typically do not issue refunds for any order that has been put into production. If there is a fitting problem and we find that we have made a mistake we will either take the sandals back for adjustment or we will replace them. Customers are responsible for return postage.
WARRANTY: If your sandals break down due to any manufacturing defect or other error on our part they may be returned for repair/replacement free of charge. This warranty does not cover any damage outside of normal wear. If it appears that the sandals were neglected, abused, or otherwise used inappropriately, we reserve the right to void warranty. In the case that your sandals are not covered by the warranty, we can still repair them for a nominal charge to cover costs. Customers are responsible for return postage.